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Warranty & Maintenance

Craftsmanship Guarantee

  • 5 years workmanship warranty from the date of completion*

Carvestone Warranty

  • 1 year workmanship warranty against defects in Carvestone installation
  • 10 year limited, non-transferrable residential warranty covering Carvestone against chipping and delamination
    • Only valid upon full payment of service
    • Does not cover cracking, color, sealer loss, joint sealant failure
    • No guarantees regarding drainage

General Pool Guarantees

  • Jandy (3 year warranty on parts)
  • Pentair (3 year warranty on parts)
  • Hayward (2 year warranty on parts)
  • Aquacal (2 year warranty on parts)
  • Plaster (Up to a 5 year delamination warranty)
  • Stone work (5 year craftsmanship guarantee)
  • Pool tile (1 year workmanship warranty)
  • Coping (1 year workmanship warranty)

Maintenance Requests

Carvestone

All Other Maintenance Requests

PCM Fast Pass Request Form

Care Guides

Basic Pool Care Guide

Allied Product Care Guide

Carvestone Care Guide